Privacy policy

Last updated 24 October 2026. Stock Buddy is a Shopify app for purchase orders, stocktakes and stock adjustments. This policy explains what it stores when a shop installs it, and why.

Who we are

Stock Buddy is made by Liam Winterton, a sole trader in the United Kingdom trading as Made by Buddy ("we"). For anything about this policy or your data, email support@stockbuddy.uk.

For your shop's data, you are the controller and we are your processor. Our data processing terms set out what we commit to.

What we store

We only store what the app needs to work. When you install Stock Buddy, Shopify gives it access to your shop and we keep:

• Your shop: its myshopify domain, name, currency, time zone, number of locations and which Stock Buddy plan it is on.
• Staff who use the app: the name and email address Shopify provides for the staff member signed in, so the audit log can show who made each change, and the sign-in session Shopify issues.
• What you enter: suppliers and their contact details, supplier costs, purchase orders, receipts, landed costs, stock adjustments, stocktakes, reorder settings and imported Stocky files.
• Stocktake counters: the name a counter types on their phone, so you can see who counted what.
• Products and stock: product and variant names, SKUs, barcodes, costs, prices and stock levels, read from Shopify when the app needs them, and kept in purchase orders, stocktakes and the audit log.
• Sales: for Best sellers and reorder suggestions, the products on your orders, with the quantity, price, discounts, refunds, location and date. We do not read or keep customer names, email addresses, phone numbers or addresses.

We don't store payment details. Paid plans are billed by Shopify.

Why we use it

Only to provide the app to your shop: to create and receive purchase orders, run stocktakes, update stock and costs in Shopify when you ask it to, suggest reorders, and keep the audit log. We don't sell or share your data, use it for advertising, or combine it with other shops' data. Our lawful basis is providing the service you installed (contract) and our legitimate interest in keeping it secure and working.

Where it is kept

The app and its database run on Render, in its Frankfurt (EU) region. Connections to the app use HTTPS. When you email a purchase order, it is sent from your own email app; we don't send email. The public pages of this site use no analytics or advertising cookies.

How long we keep it

For as long as Stock Buddy is installed. When you uninstall it, we delete staff sign-in sessions straight away and keep the rest for 48 hours in case you reinstall. Shopify then asks us to delete the shop's data, and we delete everything we hold for it. Your stock and costs in Shopify are not changed by uninstalling.

Your rights

Under UK and EU data protection law you can ask for a copy of your data, ask us to correct or delete it, or object to how we use it. Email support@stockbuddy.uk and we'll reply within one month. Because we hold no customer details, requests Shopify passes on from your customers have nothing for us to return or delete. If you're unhappy with how we handle your data, you can complain to the UK Information Commissioner's Office at ico.org.uk.

Changes

If this policy changes, we'll update it here and change the date at the top.