Data processing terms

Last updated 24 October 2026. These terms apply between you, the merchant who installs Stock Buddy, and us, Liam Winterton trading as Made by Buddy. You agree to them by installing or using the app.

Roles

For the personal data Stock Buddy handles for your shop, you are the controller and we are your processor, as UK and EU data protection law uses those words. The privacy policy lists exactly what the app stores.

What we process, and why

• Whose data: your staff who use the app, the people who count stock for you, and your customers, but only through the order lines described below.
• What data: staff names and email addresses as Shopify provides them, the names counters type in, and the products on your orders with their quantity, price, discounts, refunds, location and date. We do not read or keep customer names, email addresses, phone numbers or addresses.
• Why: only to provide the app to you: purchase orders, stocktakes, stock adjustments, the audit log, best sellers and reorder suggestions.
• How long: while the app is installed. Order lines older than 400 days are deleted. When you uninstall, we delete staff sign-in sessions straight away and everything else when Shopify asks us to, 48 hours later.

What we commit to

• We process the data only to provide the app, following your instructions, which are the settings and actions you take in it. We never sell it, use it for advertising or combine it with other shops' data.
• Only Liam Winterton can access the data, and only to run and support the app. Anyone given access later will be bound to keep it confidential.
• We keep it secure: connections use HTTPS, and the database is encrypted at rest and can't be reached from the internet.
• We help you answer requests from people about their data. Shopify passes your customers' requests to us, and because we hold no customer details there is usually nothing to return or delete.
• If personal data we hold for you is lost, stolen or accessed without permission, we'll tell you by email without undue delay, with what we know, so you can meet your own duties.
• On request, we'll give you the information you need to check we keep to these terms.

Who else is involved

The app and its database are hosted by Render, Inc. in its Frankfurt (EU) region, under Render's own data processing terms. We use no other services that see your data. Before adding one, we'll update this page at least 30 days ahead, and you can uninstall the app if you object.

Contact

Questions about these terms or your data: email support@stockbuddy.uk.